In my professional career, I have seen, with my own eyes:
- A binder of over 200 pages meant to explain “our brand idea.” (“Just absorb these 30,000 words, and you’ll get it.”)
- A presentation by an agency president to his employees, listing 19 strategic priorities. (“Our success depends on only 19 things! Memorize them all! Now get to work, and good luck.”)
- An 80-page marketing plan.
That last one was my own creation, by the way. Very early in my career, I mistakenly equated volume with quality. Fortunately, I had a boss who set me straight. After patiently allowing me to walk through all 80 pages, he asked a series of smart, pointed questions. Among them:
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