Why Is Brand Awareness Such a Weak Objective?

Brand Awareness Martin Shkreli

At some point in the history of marketing and sales, the “purchase funnel” was created.

At the top of every funnel is the first step – awareness.  We then proceed down the funnel to consideration, evaluation and purchase (though the exact steps vary from model to model).

Brand Awareness Purchase Funnel
One of several versions of the “purchase funnel.”

And so some marketers began to believe that brand awareness was a reasonable objective of their efforts.  How can we stuff consumers into our imaginary funnel if we don’t start with awareness? Continue reading “Why Is Brand Awareness Such a Weak Objective?”

Radio Shack’s Super Bowl Fumble

Radio Shack ran an ad during this year’s Super Bowl. It was essentially an acknowledgement that their stores have been horribly out-of-date.

After establishing the premise of “The 80’s called – they want their store back,” a stream of retro characters poured into a Radio Shack store and began to dismantle it.

Hey look! It's Hulk Hogan! And Erik Estrada! And the guy from Cheers! Let's go buy electronics!
Hey look! It’s Hulk Hogan! And Erik Estrada! And the guy from Cheers! Let’s go buy electronics!

Some people liked it. “Funny!” they said. Or, “Look at all these characters I recognize!” Or, “I’m in my mid-forties, and I equate these warm pangs of nostalgia with quality advertising!” Continue reading “Radio Shack’s Super Bowl Fumble”