“If the big boys are doing it, it must be working.”
~ a former boss, who could not have been more wrong on this point
It hasn’t been the best few weeks for Peloton.
There was the treadmill recall in the first week of May. That’s been covered elsewhere, but suffice to say Peloton’s response was not what it should have been.
I’m not here to dogpile on that, though incidents like this do make one question one’s loyalty.
Meanwhile, Peloton has also made some inexplicable changes to its user experience – and, in particular, the Peloton scenic rides that were the favorites of many members, myself included.
Continue reading “How Peloton Changed Me From Evangelist to Disgruntled: Brief Lessons in Bad Decision-Making”